Terms and conditions

Terms and Conditions

1) Introduction

Welcome to GARS! (Gangaraju Afterlife Rebirth Services Limited Liability Partnership)
These terms and conditions outline the rules and regulations for the use of GARS's website, located at https://gars.co.in or/and mobile app, located in play store.

By accessing this website/mobile app, we assume you accept these terms and conditions. Do not continue to use GARS website/mobile app, if you do not agree to all the terms and conditions stated on these pages.

This privacy statement applies to the collection, processing, disclosure, and use of personally identifiable information (PII) or personal sensitive information (PSI), as the case may be, which is submitted to Gangaraju Afterlife Rebirth Services Limited Liability Partnership (‘GARS,’ ‘Gangaraju Afterlife Rebirth Services,’ or ‘we’), with its head office at #301, Akshaya Heights, 2nd Main, 5th Cross, Friends Layout, Seegehalli, Bangalore, Bharat – 560049.

GARS is committed to maintaining the privacy and integrity of PII and PSI. This privacy statement describes GARS approach to addressing such issues. It provides details about the types of personal information we collect, how we use, process, protect, and disclose such information, and the rights individuals have to control the usage and disclosure of their personal information. By using this GARS website/mobile app, hard copies, or email, and submitting any personal information, you agree to the use and disclosure by GARS of such information in accordance with this privacy statement and to sharing your personal information with the Police, Tax authorities, legal authorities, or the Government as per any Act enforceable in India/Bharat.

2) Data Collection

We may collect personal information from clients, customers, employees, contractors, and other individuals associated with us. We collect such information when it is necessary for business purposes. Typically, we collect contact details and organizational roles of our clients, suppliers, and other business contacts, including names, addresses, telephone numbers, email addresses, and job titles. In the course of providing professional services to our clients, we may need to collect more detailed personal information, such as financial details if we are engaged to perform financial or tax services.

Through this website and/or GARS mobile app, hard copies, or email, we only collect PII or PSI that is specifically and voluntarily provided by visitors, considering the purpose for its disclosure. GARS receives limited personal information, such as name, title, company address, email address, and telephone and fax numbers from website visitors. Demographic information, including gender and occupation, is not actively sought but may be submitted when a visitor responds to an online job application or registers for our alumni program. It is our policy to limit the information collected to the minimum required to complete a visitor's request. Visitors may also send emails through this site, and their messages will contain the user's screen name, email address, and any additional information the user may wish to include in the message. As we use the website/GARS mobile app/hard copies/email as a recruiting tool, a visit to the website/GARS mobile app/hard copies/email may result in the user sending a resume to an individual within GARS, which may contain more detailed information.

3) Use of Personal Information

The main purposes of collecting personal information about individuals are as follows:

• Providing services

• Responding to an individual’s request

• Maintaining contact with clients

• Keeping clients and other contacts informed about the services we offer and industry developments that may interest them, as well as notifying them of service offerings, seminars, and other events we organize

• General management and reporting purposes, such as invoicing and account management

• Recruitment of staff and providing internal services to them

• All other lawful purposes related to our business and in furtherance of fulfilling a lawful contract

Personal information collected by us through this website/GARS mobile app/hard copies/email is used only for the intended purpose stated at the time of collection or for the purposes specified above.

4) Disclosure of Personal Information

We do not routinely disclose or transfer an individual’s personal information to other organizations unless we have the prior and specific permission of the individual or the entity that provided such information on behalf of the individual, or unless:

• Such disclosure or transfer is permitted under this privacy statement or required by law, including for the purpose of compliance with subpoenas, court orders, requests, or orders from legal authorities or law enforcement agencies;

• We believe it necessary to provide the individual with a product or service that they have requested (or, in the case of a partner or employee of GARS, if it is related or necessary to maintain that person’s role at GARS);

• Such disclosure is required to help investigate, prevent, or take action regarding unlawful activities, suspected fraud, economic offenses, potential threats to safety or security, violations of website terms of use, or to defend against legal claims; or

• The disclosure is required for us to use or process the data for the purpose for which it was obtained.

Except as set out in this privacy statement or as specifically allowed under law, we will not disclose, share, sell, or rent an individual’s personal information to any third party. If an individual wishes to update or change any information, they may request it, and we will prospectively cease to use or modify their personal information.

We use a range of service providers and contractors to help us maximize the quality and efficiency of our services and business operations (including internal business requirements). This means that third-party individuals and organizations may sometimes have access to personal information held by GARS and may collect, process, or use it on behalf of GARS. We require our service providers and contractors to adhere to appropriate confidentiality requirements, maintain adequate technical and network security, and not use or disclose such information for any unauthorized purposes.

5) Cookies and Log Files

Cookies may be used on some pages of our website/mobile app. Cookies are small text files placed on a visitor’s hard drive that assist us in providing a more customized website/mobile app experience. For example, a cookie can be used to store registration information in an area of the site, so a user does not need to re-enter it on subsequent visits to that area. It is GARS’s policy to use cookies to make navigation of our websites easier for visitors and to facilitate efficient registration procedures. Website/mobile app statistics are compiled by third parties, and therefore the visitor’s IP address will be passed to third parties for statistical reporting only. Cookies are primarily used to enhance the visitor’s online experience and are not used to track the navigational habits of identified visitors unless we obtain the visitor’s specific and prior written permission to do so. If a visitor is concerned about cookies, most browsers allow individuals to decline cookies. In most cases, a visitor may refuse a cookie and still fully navigate our websites; however, other functionality on the site may be impaired. After the visit, a visitor can always delete the cookie from their system if they wish. To properly manage our website/GARS mobile app/hard copies/email, we may anonymously log information on our operational systems and identify categories of visitors by items such as domains and browser types. These statistics are reported in the aggregate to our webmasters, ensuring that our website/mobile app enhances the online experience for visitors and is an effective information resource.

The website/mobile app uses cookies to help personalize your online experience. By accessing GARS, you agree to the use of the required cookies. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie. We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website/mobile app. You have the ability to accept or decline optional cookies. Some required cookies are necessary for the operation of our website/mobile app and do not require your consent, as they always function. Please keep in mind that by accepting required cookies, you also accept third-party cookies, which might be used via third-party services if you use such services on our website/mobile app (for example, a video display window provided by third parties and integrated into our website/mobile app).

6) Personal Information Retention

Some of the information we receive is not retained. Contact information about visitors (such as information generated through registration for access to areas on the website/mobile app) will be kept as long as the information is required for the purposes for which it was collected or until a user request that we delete that information, or as required by law. Mailing list information, discussion posts, and emails are kept only for the period considered reasonable to facilitate the visitor's requests. Information that is kept will be destroyed or deleted after a reasonable period when it becomes outdated or is no longer required. We may, however, need to retain copies of information (which may include personal information) for internal record-keeping purposes and/or compliance with applicable law or professional standards, whose requirements may exceed those of laws and rules governing data protection and privacy.

7) Identity Document

At any time, we may ask users to provide proof of identity documents for internal /statutory audit requirements. All users must submit within the specified time limit. Failure to submit within the time frame may lead to legal actions, penalties, and cancellation of the contract with or without refund of already paid amount.

8) License:

Unless otherwise stated, GARS and/or its licensors own the intellectual property rights for all material on GARS. All intellectual property rights are reserved. You may access material from GARS for your personal use, subject to the restrictions set forth in these terms and conditions.

You must note:

Copy or republish material from GARS
Sell, rent, or sub-license material from GARS
Reproduce, duplicate, or copy material from GARS
Redistribute content from GARS

This Agreement shall begin on the date hereof. Parts of this website/mobile app offer users an opportunity to post and exchange opinions and information in certain areas of the website/mobile app. GARS does not filter, edit, publish, or review comments before they appear on the website/mobile app. Comments do not reflect the views and opinions of GARS, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts them. To the extent permitted by applicable law, GARS shall not be liable for the comments or any liability, damages, or expenses caused and/or suffered as a result of any use, posting, or appearance of the comments on this website/mobile app.
GARS reserves the right to monitor all comments and remove any that are deemed inappropriate, offensive, or in breach of these terms and conditions.

9) You warrant and represent that:

You are entitled to post the comments on our website/mobile app and have all necessary licenses and consents to do so.
The comments do not infringe any intellectual property rights, including but not limited to copyrights, patents, or trademarks of any third party.
The comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, nor do they invade privacy.
The comments will not be used to solicit or promote business or present commercial activities or unlawful activity.

You hereby grant GARS a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your comments in any and all forms, formats, or media.

10) Hyperlinking to Our Content:

The following organizations may link to our website/mobile app without prior written approval:

Government agencies
Search engines
News organizations
Online directory distributors may link to our website/mobile app in the same manner as they hyperlink to the website/mobile app of other listed businesses
System-wide accredited businesses, except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups, which may not hyperlink to our website/mobile app.

These organizations may link to our homepage, publications, or other website/mobile app information so long as the link:

(a) is not deceptive in any way,

(b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services, and

We may consider and approve other links requests from the following types of organizations:

Commonly-known consumer and/or business information sources
Dot.com community sites
Associations or other groups representing charities
Online directory distributors
Internet portals
Accounting, law, and consulting firms
Educational institutions and trade associations

We will approve link requests from these organizations if we decide that:

(a) the link would not make us look unfavourably to ourselves or our accredited businesses;
(b) the organization does not have any negative records with us;

(d) the link is in the context of general resource information.

These organizations may link to our homepage as long as the link:

(a) is not deceptive in any way,

(b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services, and

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website/mobile app, you must inform us by sending an email to GARS. Please include your name, your organization’s name, contact information, the URL of your site, a list of any URLs from which you intend to link to our website/mobile app, and a list of the URLs on our site to which you would like to link. Please allow 2-3 weeks for a response.
Approved organizations may hyperlink to our website/mobile app as follows:

By using our corporate name; or
By using the uniform resource locator (URL) being linked to; or
Using any other description of our website/mobile app being linked to that makes sense within the context and format of content on the linking party’s site.

No use of GARS's logo or other artwork will be allowed for linking absent a trademark license agreement.

11) Content Liability:

We shall not be held responsible for any content that appears on your website/mobile app. You agree to protect and defend us against all claims raised on your website/mobile app. No link(s) should appear on any website/mobile app that may be interpreted as libelous, obscene, criminal, or infringe or violate third-party rights.

12) Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our website/mobile app. You agree to immediately remove all links to our website/mobile app upon request. We also reserve the right to amend these terms and conditions and our linking policy at any time. By continuously linking to our website/mobile app, you agree to be bound by and follow these linking terms and conditions.

13) Removal of Links:

If you find any link on our website/mobile app that is offensive for any reason, you are free to contact us at any time. We will consider requests to remove links, but we are not obligated to do so or to respond to you directly.

We do not ensure that the information on this website/mobile app is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website/mobile app remains available or that the material on the website/mobile app is kept up to date.

14) Other Conditions

• Payments made will not be refunded, transferred, or adjusted between plans or members or family members.

• The name and date of birth must be the same as in Aadhaar or as per the identity issued by the Government.

• All users have the option to select preferred locations. However, we may change your assigned preferred locations from time to time based on availability and operational needs.

• Only plan-level invoices will be shared with customers at the time of opting for services/payments.

• All changes made by users to master records should align with Aadhaar and will be effective post-approval.

• Any cancellations made by customers will not be refunded or changed to any other plans.

• All traditional activities and specifications should be provided by the customer and specified during booking. Post changes will attract additional charges on a case-by-case basis post approval.

• Plan upgrades within the service are possible and will be effective post-approval and payment of applicable additional charges.

• If any dues/overdue exist from the customer, service will be restricted to the amount paid, or this may lead to contract violations.

• All overdue amounts will attract up to 24% interest per year, effective from the due date until the date of payment.

• Advance services (Rehabilitation and Funeral) may attract monthly/yearly user engagement charges from Rs.10/- to Rs.1000/-, on a case-by-case basis.

• Proof of Identity means any document accepted by any Act in India.

All bookings through the GARS mobile app/GARS website will be subject to internal verification and approval. We may reject your booking if it does not meet internal policy and procedures/requirements.

Furthermore, all your details are subject to verification. We may reject your booking /application without stating a reason, and all amounts paid by you will be refunded according to the refund process after adjusting pending receivables, if any, along with a processing fee of up to Rs. 5000.

15) Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website/mobile app and the use of this website /mobile app. Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury.
Limit or exclude our or your liability for fraud or fraudulent misrepresentation.
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set out in this section and elsewhere in this disclaimer:
(a) are subject to the preceding paragraph; and

(b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website/mobile app and the information and services on the website/mobile app are provided free of charge, we will not be liable for any loss or damage of any nature.

16) Read and Fully Accept Conditions

I hereby expressly consent to and authorize GARS (whether acting by itself or through any of its service providers, and whether in an automated manner or otherwise) to collect, store, and process my application details, personal data, sensitive information about me, information, papers, and data relating to know your customer (KYC), credit information, and any other information about me/pertaining to me or not as deemed relevant by GARS (collectively, “Information”).

I expressly consent to GARS sharing and disclosing the information to service providers, consultants, information companies, information utilities, other banks, financial institutions, affiliates, group companies, subsidiaries, regulators, investigating agencies, judicial, quasi-judicial, and statutory authorities, or to other persons/institutions/entities as may be necessary in connection with contractual or legal requirements or in the legitimate interests of GARS, or as per consent.

I undertake to process information, including by way of storing, structuring, organizing, reproducing, copying, using, profiling, etc., as deemed fit by GARS for the purposes of appraisal, fraud detection, anti-money laundering obligations, entering into contracts, direct marketing, cross-selling, developing business models and strategies, monitoring, evaluating, and improving services and products, or for any other purposes deemed fit by GARS.

I expressly agree to GARS, its service providers, agents, and/or affiliates using the information for marketing, promotion, and cross selling their various products and services via telephone, SMS, and/or email.

I expressly consent to GARS sharing and disclosing the information I share with GARS to its brand partners, acting as co-brand partners, for enrolment, feature fulfilment, marketing, promotional activities, and benefit redemption. This applies to co-branded service providers as well.

By entering the OTP, I authorize GARS and its representatives to call or SMS me regarding my application and consent to an enquiry for my application.

I have read and fully accept the all terms and conditions listed above, and I am aware and 100% aligned with GARS. Further I am also aware that the KYC information being collected is as per RBI/authorised guidelines.

Terms and Conditions

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